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Terms and Conditions

How AdVision - Invoices for Development Services

AdVision's pricing is based on $100.00 USD per hour and is billable in (six) 6 - minute increments ($100.00 minimum) and accesses all Development Departments - Administration, Design, Programming, Production & Support.

All tasks undertaken by AdVision require estimation and client approval before set up.

Estimates and Invoices are in US dollars and subject to AdVision eCommerce Inc. Terms & Conditions, as read below.

Approval of any estimate, is deemed acceptance of our Terms & Conditions.

Development Process

Upon estimate approval, 'tasks' are setup within 24 hours M-F. Typically there is between 5 - 7 day time period before our staff is available to address. Once we commence a deadline for completion is set, usually over a period of a few days or so, and shared with the client.

Sequential Development: 'Tasks' are addressed, one by one, usually over a period of a few days or so and payment in full needs to be addressed, prior to starting any new round of tasks that may evolve on any newly approved estimate(s).

Payment Terms

Custom Development & Services : 75% Deposit Required & Balance - Due Upon Completion

Application Installs : 100% Payment in advance

Subscriptions : Monthly or Annually

Support

Lightspeed eCom /Shopify Web Store Support: AdVision web stores are 'supported' for one year from 'launch date'. An annual 'support contract' for ongoing support is available after the first year and can be billed monthly, quarterly or annually. Clients are not obligated to go with AdVision’s support contracts and can still engage our 'Support' for their web store on an ‘as needed basis’ billed hourly.

AE Support : Includes support and this support is limited to AE administration of products and how they interact with the public web store along with any issues arising within the existing web store customization that are specific to AdVision's coding. 3rd party issues arising from Point-of-Sale application changes or other code provided by the client are not covered under support.

Support Disclaimer : AdVision will endeavour to address all issues on a web store reported to us in a timely manner, usually within 24 business hours or sooner. However it must be understood that because of the nature of the Internet and the multiple 3rd parties required to customize, host, certify and administer a web store, that there are many factors that come into play that may be beyond the immediate control of AdVision when offering support.

Therefore, any web store developed and/or hosted with AdVision is subject to our clients understanding and accept, that AdVision will not be held responsible and/or culpable for any losses, financial or otherwise in regards to the client's web store's URL resolving and/or its functionality.

Hosting

AdVision offers secure Managed eCommerce web store hosting, in Europe, North America and Australia for Lightspeed users.

Monitored 24/7 and any issues are addressed as a priority. AdVision hosting historically maintains 99% uptime, per industry standards.

Hosting is available on annual or monthly contracts. SSL certification is available annually and is required for all web stores doing online transactions.

Exclusion of Liability

AdVision eCommerce Inc. is not responsible or liable in any manner for any issues arising from the usage of our Services, Subscriptions, Hosting, Applications or Merchandise.

To the fullest extent permitted by applicable laws, AdVision eCommerce Inc, on behalf of our directors, officers, employees, agents, suppliers, licensors and service providers, exclude and disclaim liability for any losses and expenses of whatever nature and how so ever arising including, without limitation any damages: loss of use: loss of data: loss caused by a virus: loss of income or profit: loss of or damage to property: claims of 3rd parties: or other possibilities of such damages or losses, arising out of or in connection with any Services, Subscriptions, Hosting, Applications or Merchandise, available from AdVision eCommerce Inc. You assume total responsibility for establishing such procedures for data backup and virus checking and all other considerations necessary. This limitation of liability applies whether the alleged liability is based on contract, tort (including negligence, strict liability) or any other basis.